Signature Services

Experience the Ultimate in Guest Service at this Premier Accommodation in Chicago, Illinois

This hotel's innovative, state-of-the art facilities and superior guest services ensure that every visitor has a uniquely rewarding experience in the Windy City. This Chicago, Illinois, hotel's services are timely and holistic, encompassing a wide array guests' needs and desires. Exemplifying the "Yes I Can!SM" service standard, the Radisson Blu Aqua Hotel promises a 100% Guest Satisfaction Guarantee.

Popular features and services include high-speed Internet, late check-out, three-hour express laundry, and indoor and outdoor recreational facilities. The wealth of well-being indulgences include an appealing landscaped lifestyle garden as well as indoor and outdoor pool (Memorial Day to Labor Day). Thanks to the 8,000-square-foot state-of-the-art Fitness Centre and spa, guests can stay invigorated and refreshed throughout their visit in this magnificent location.

Health, Spa & Fitness

Relax, replenish, revitalize. Take in every detail of the hotel's meticulously landscaped 80,000-square-foot modern lifestyle outdoor garden, which features a 1/5 mile running track, sundeck, fire pits, cabanas, dedicated yoga space, 25-yard lap pool, wading pool and hot tub.

Meanwhile, the 8,000-square-foot state-of-the-art Fitness Centre is the perfect place to reinvigorate with a cardio workout or blow off some steam with a weightlifting session. Also available are a basketball court, spinning facility and indoor swimming pool. For the ultimate relaxing experience, indulge in a soothing massage at the on-site spa.

Concierge Services

Whatever guests desire, the helpful staff of the Radisson Blu Aqua Hotel's first-class Concierge Desk is happy to help them attain it. Be it tickets to shows and events, spa services, tour information or limo and dinner reservations, the Concierge Desk is committed to providing guests with everything they need for an unforgettable stay.

Hours:

8:00am – 10:30pm (Daily)

Contact:

+1 (312) 565-5258 Ext. 6370

As a complement to the outstanding personal concierge services, the hotel's monthly Concierge Newsletter provides insider tips on current Chicago events, featured restaurants, the concierge team's own Picks of the Month, Chicago Fun Facts and additional monthly highlights on the city's hottest happenings.

Mobile App

Android, iPhone and iPad and users can now experience the Radisson Blu Aqua Hotel before they arrive. Users can learn about hotel services, amenities, and area attractions, while guests staying at the hotel can order room service, schedule a wakeup call, request housekeeping services, and much more.

Click here to download the app for android

Click here to download the app for iPhones and iPads

Parking

Self parking is available in the ramp directly beneath the hotel (follow signage to the hotel lobby). There are two parking ramp entrances; one on the South and one on the North side of the hotel directly off Columbus Drive.

Self parking is $43 per day; it does not allow in and out privileges
Valet parking is available 24 hours for only $53 per day with in and out privileges
For bus parking, call the hotel for information at +1 (312) 525-5258.

Additional Hotel Information

Guests paying by debit or credit card will have their cards authorized $75 per day to cover incidental charges at check in. The authorization can take up to three to five business days to be released, depending on your bank. Cash paying guests are required to provide an additional $250 in addition to the $75 authorization.

Additional items are available upon request:

Cribs (free of charge)
Microwave and Refrigerator ($10 daily per item)
Rollaway beds ($30 daily)

We are a non-smoking hotel. Guests smoking in the room or the balcony will incur a $250 smoking fee posted to their account.

Pet Policy

The Radisson Blu Aqua Hotel Chicago allows dogs (max 60lbs) in the hotel. Dogs are not permitted in the food and beverage areas. Guests must sign a waiver and will be responsible for excessive damage or required cleaning.

The hotel charges a $250 fee of which $100 is non-refundable. There is a dog park located directly behind the hotel in the Lakeshore East Park.

Service Concepts

Free Internet

As part of the E@syConnect Service concept, Radisson Blu hotels offer Free Internet access. High-speed and/or wireless Internet access is now free of charge for all guests throughout the hotel.

Grab and Run

For our guests on the go with no time for a sit-down breakfast, we offer the Grab & Run takeaway breakfast. Tea and coffee in disposable cups along with fresh fruits and energy bars are available on a special table in the lobby.

Express Checkout

For our guests in a rush we offer Express Check-Out to save valuable time and ensure an efficient and accurate check-out, by offering the options of sending invoice by email, mail or a quick pick-up at the reception desk.

Late Checkout

Check-out from Radisson Blu hotels as late as 6 p.m. (subject to availability) instead of the normal check-out time at no extra cost. Our aim is to accommodate the needs of our guests and offer tailor made flexible solutions.

Express Laundry

The average guests stays at a hotel for less than two days, which makes getting laundry done a complicated matter. But at Radisson Blu we have dispensed of this complication with 3-Hour Express Laundry. All shirts, blouses, socks, underwear, pants and other pieces of clothing, handed in before 8pm. will be returned fresh and clean that same evening.

100% Guest Satisfaction

Our goal at Radisson Blu is 100% guest satisfaction, which we guarantee. If you aren't satisfied with something, please let us know during your stay and we'll make it right or you won't pay.

Radisson Blu Aqua Hotel Chicago –

221 North Columbus Drive – Chicago – United States

41.886548 -87.620461