Responsible Business - Let's take responsibility
Hotel practices Responsible Business
Taking responsibility for the environment and local community has been an important part of the Carlson Rezidor Hotel Group's broader commitment to sustainable development for many years. In 2001, this commitment was fortified and placed within the scope of a program called Responsible Business (RB). Each hotel has a unique RB Action Plan covering areas such as community outreach, cultural heritage, employee and children's rights, health and safety, as well as environmental improvements. That tradition continues with this hotel's Responsible Business program.
The hotels engage with both local charity groups and Carlson Rezidor's corporate international charity organization, the World Childhood Foundation. The mission of the foundation is to defend the rights of the child and to promote better living conditions for vulnerable and exploited children at risk all over the world.
Following are some of this hotel's Responsible Business activities and achievements:
The hotel follows three simple rules to help reduce waste generation:
- The hotel's suppliers are asked to decrease the amount of packaging used in deliveries.
- Guests are asked to re-use towels. (Cards in the bathroom explain this policy.)
- For long-staying guests, bed linens are changed every other day rather than daily.
- Papers are printed on both sides as much as possible.
- Donations of hotel furniture, bedding and equipment are made to charities, such as an orphanage in Surinam.
- Frying oil is collected for re-use by a certified company, Filtafry.
- Paper, cardboard, glass, plastic bottles, printer cartridges, magnetic cards and batteries are recycled.
This hotel uses several different methods to conserve energy, such as energy-efficient light bulbs and an energy-saving night mode with lights in public areas. Single switches are used for all lighting in guest rooms. Lighting outside the hotel is turned on and off automatically with light sensors.
Safety and security within the Rezidor Hotel Group rely on the simple formula TRIC: Threat Assessment, Risk Evaluation, Incident Response, Crisis Management & Communication. The staff has been trained to perform first aid in case of a medical emergency, to use the Heart Start defibrillator, and to be part of a fire and evacuation team.
This hotel's Responsible Business program is not just about the environment. The hotel also takes into account social and economic issues concerning the local community.
What does the hotel do?
- Over the past few years, several staff members have participated in marathons for charities, such as KIKA and the World Childhood Foundation.
- KIKA bears are sold at the hotel reception area. Proceeds benefit the Children's Cancer Foundation (KIKA).
- The hotel is a member of "Stitchting doe een wens" (Make a Wish Foundation), and the hotel has already fulfilled a wish!
- The hotel sponsors the Gère Paulusen Leefkringhuis in Amsterdam, a house for abused or neglected children between the ages of newborn to 18 years.
- The hotel has helped in the renovation of the Gère Paulusen Leefkringhuis, auctions to benefit the children's charity and the purchasing of goods for the children. Each year, the children are invited to join the Sinterklaas party and to search for Easter eggs in the hotel garden. The children recently stayed overnight at the hotel and enjoyed VIP treatment, learning to cook a three-course meal, watching for planes landing at the adjacent airport and playing games.
- For everyone's health, and by Dutch law, the hotel became fully non smoking as of July 2008.
- All menus offer vegetarian and healthy dishes.
- Fair trade coffee is served in the meeting rooms and Grab 'n Run breakfast area.
- "Well water" is served during breakfast and via Room Service and is provided as an amenity. The sales help Simavi build wells in Africa.
How can guests help?
- Use public transport while sightseeing in Amsterdam.
- Put used batteries in one of the battery boxes in the reception area.
- Rent bikes to explore the rural surroundings or to go "plane spotting."
- Save energy by switching off any appliances when they are not in use and by not overfilling kettles.
- When leaving the room, turn off the air conditioning, heat, television, lights and other electrical devices.
- Let the hotel know that it is not necessary to change the bed linens and towels every day. The hotel staff will not replace towels if they are returned to the towel rack after each use.
- On cold nights, draw curtains to keep heat in the room and on hot days to keep the heat out of the room.
- Guests may ask the hotel to recycle their newspaper, or, even better, guests may pass it along to someone else or leave it in the lobby for another reader.