Services

Five-star hotel impresses visitors with world-class services in Astana
In addition to deluxe services in Astana, including Free high-speed, wireless Internet access, Express Check-Out and the convenient Grab & Run Breakfast, the hotel is part of the Arman Complex, which boasts an incredible range of amenities. Arman Business Centre offers a variety of office facilities, several restaurants and bars, recreation facilities, galleries, residential apartments and a world-class wellness and spa centre.

Concierge Services

The concierge at the Radisson Hotel is happy to assist guests in finding their way around in Astana. The hotel's commitment to service is exceptional and the concierge aims is to make each guest's stay ideal, no matter if they need transportation or advice on restaurants.

Concierge services include:

Car rental
Exclusive shuttle service with a limousine, car or bus
Flower service
Guided city tours in a limousine, car or bus
Resident doctor
Restaurant and bar reservations
Sightseeing
Tickets for the opera, musicals, concerts, theatres and sport events

Arman Complex

Accommodation adjacent to popular Arman Business Centre
Arman Business Centre hosts a variety of office facilities that offer solutions perfect for guests planning to set up business in Astana. The Arman Business Centre hosts a diversity of offices, including travel agencies, embassies and representatives of large oil and international companies.

Health & Sapa

Hotel boasts impressive spa and health centre
After a long, exciting day, guests at the hotel can relax and recharge the body and mind at the world-class fitness centre and spa. This is the largest and most impressive spa and wellness complex in Astana and offers state-of-the-art fitness equipment and spa facilities, an impressive variety of treatments, massage and beauty options.

The fitness centre and spa also offers a large pool, saunas and steam room facilities.

Service Concepts

Free Internet

As part of the E@syConnect Service concept, Radisson Blu hotels offer Free Internet access. High-speed and/or wireless Internet access is now free of charge for all guests throughout the hotel.

Grab and Run

For our guests on the go with no time for a sit-down breakfast, we offer the Grab & Run takeaway breakfast. Tea and coffee in disposable cups along with fresh fruits and energy bars are available on a special table in the lobby.

Super Breakfast

The Radisson Blu Super Breakfast is an extensive buffet featuring a range of food items selected from the best of Continental, North European, and American cuisine.

Express Checkout

For our guests in a rush we offer Express Check-Out to save valuable time and ensure an efficient and accurate check-out, by offering the options of sending invoice by email, mail or a quick pick-up at the reception desk.

Late Checkout

Check-out from Radisson Blu hotels as late as 6 p.m. (subject to availability) instead of the normal check-out time at no extra cost. Our aim is to accommodate the needs of our guests and offer tailor made flexible solutions.

Express Laundry

The average guests stays at a hotel for less than two days, which makes getting laundry done a complicated matter. But at Radisson Blu we have dispensed of this complication with 3-Hour Express Laundry. All shirts, blouses, socks, underwear, pants and other pieces of clothing, handed in before 8pm. will be returned fresh and clean that same evening.

One Touch Service

All guest needs, whether it is room service, a question for the concierge or a special request, are taken care of at the touch of a button. Just press the One Touch Service button on your room telephone and let us take care of you.

100% Guest Satisfaction

Our goal at Radisson Blu is 100% guest satisfaction, which we guarantee. If you aren't satisfied with something, please let us know during your stay and we'll make it right or you won't pay.