Services

Expect exceptional services on Spitsbergen
Offering exceptional services on Spitsbergen, this polar hotel's guests enjoy direct access to exciting summer and winter activities. The hotel’s reception staff can help guests arrange and book activities such as cruises and snowmobile safaris. Bookings and reservations may be made at the front desk 24 hours a day. Advance bookings are advised for popular activities and may be made through Spitsbergen Travel.

Winter Activities

Travel to this North Pole hotel during the winter months and discover the snowy vistas on a snowmobile safari. A variety of safari options, ranging from four hours to three days, provides the ideal way to experience the Arctic Circle. Reservations may be made at the hotel's front desk. For pre-reservations, please contact the hotel.

Winter activities offered:

Dog sled trips
Ice Grotto tour (walk inside a glacier)
Northern Lights and Arctic food selection
Polar evenings in the wilderness

Summer Activities

This hotel can arrange cruises, trekking, kayaking and other activities during the summer months. Book a cruise for the ultimate Svalbard vacation and explore the archipelago by boat. Contact the hotel's front desk for reservations or for more information.

Summer activities offered:

Arctic barbeque
Dog sledding on wheels
Full-day boat trip to Russian settlements
Glacier walks
Horseback riding
Kayak trip
Trekking
Zodiac safari to bird cliffs

Other Services

The world’s northernmost full-service hotel provides exceptional services for the utmost in convenience and comfort. Guests are treated to Free high-speed, wireless Internet access throughout the hotel and One Touch Service to reach hotel staff at the touch of a button. After an exciting day exploring, unwind in the hotel’s exclusive sauna.

Please note there are no elevators in the hotel or in the apartment building.

Services offered:

Free high-speed, wireless Internet access available throughout the hotel
Lobby shop (newspapers, souvenirs, clothing)
One Touch Service - all service needs fulfilled at the touch of a button
Sauna (16:00 - 23:00)

Ecolabel

As a Svanen-certified accommodation, this full-service green hotel is labelled as an eco-friendly and socially responsible business. This hotel has reduced the use of energy significantly by purchasing eco-friendly products and diverse ecological food, as well as by emphasising new thinking to promote a greener future.

The hotel promotes a healthy environment and climate by reducing fuel emissions, sorting garbage and actively recycling.

Christmas on Svalbard

Celebrate the joys of Christmas with a Svalbard holiday at this hotel. Experience the magic of polar nights and the mesmerizing Northern Lights while ringing in the New Year at the top of the world. Swirling snow, the city lights of Longyearbyen and starry nights create a lifetime of memories. Contact the hotel for Christmas and New Year programmes and activities.

Service Concepts

Free Internet

As part of the E@syConnect Service concept, Radisson Blu hotels offer Free Internet access. High-speed and/or wireless Internet access is now free of charge for all guests throughout the hotel.

Grab and Run

For our guests on the go with no time for a sit-down breakfast, we offer the Grab & Run takeaway breakfast. Tea and coffee in disposable cups along with fresh fruits and energy bars are available on a special table in the lobby.

Super Breakfast

The Radisson Blu Super Breakfast is an extensive buffet featuring a range of food items selected from the best of Continental, North European, and American cuisine.

Express Checkout

For our guests in a rush we offer Express Check-Out to save valuable time and ensure an efficient and accurate check-out, by offering the options of sending invoice by email, mail or a quick pick-up at the reception desk.

Late Checkout

Check-out from Radisson Blu hotels as late as 6 p.m. (subject to availability) instead of the normal check-out time at no extra cost. Our aim is to accommodate the needs of our guests and offer tailor made flexible solutions.

Express Laundry

The average guests stays at a hotel for less than two days, which makes getting laundry done a complicated matter. But at Radisson Blu we have dispensed of this complication with 3-Hour Express Laundry. All shirts, blouses, socks, underwear, pants and other pieces of clothing, handed in before 8pm. will be returned fresh and clean that same evening.

One Touch Service

All guest needs, whether it is room service, a question for the concierge or a special request, are taken care of at the touch of a button. Just press the One Touch Service button on your room telephone and let us take care of you.

100% Guest Satisfaction

Our goal at Radisson Blu is 100% guest satisfaction, which we guarantee. If you aren't satisfied with something, please let us know during your stay and we'll make it right or you won't pay.