Service Concepts

What makes the difference?
Most of our competitors have fantastic rooms, comfortable beds, award winning architecture and catchy advertisements aimed at achieving and exceeding guest service expectations. So what makes us Radisson Blu different?

Free high-speed Internet

As part of the E@syConnect Service concept, Radisson Blu hotels offer Free Internet access. High-speed and/or wireless Internet access is now free of charge for all guests throughout the hotel.

Yes I Can!

Yes I Can! is a company-wide service philosophy and a positive service attitude that each one of us chooses to adopt, when we deal with every guest, every day.

100% Guest Satisfaction Guarantee

Our goal at Radisson Blu is 100% guest satisfaction, which we guarantee. If you aren't satisfied with something, please let us know during your stay and we'll make it right or you won't pay.

Room styles

We Offer our guests a choice of room styles. A popular feature of Radisson Blu hotels and resorts for over 12 years, there are now more than 20 different room designs to choose from.

Super Breakfast

Breakfast is the most important meal of the day and the last impression a guest has of a hotel before leaving. The Radisson Blu Super Breakfast is an extensive buffet featuring a range of food items selected from the best of Continental, North European, and American cuisine.

3-hour Express Laundry

The average guests stays at a hotel for less than two days, which makes getting laundry done a complicated matter. But at Radisson Blu we have dispensed of this complication with 3-Hour Express Laundry. All shirts, blouses, socks, underwear, pants and other pieces of clothing, handed in before 8 p.m. will be returned fresh and clean that same evening.

Express Check-Out

Even with our improved departure process with Satellite Reception desks, some guests cannot spare the time to check-out in the morning. For our guests in a rush we offer Express Check-Out to save valuable time and ensure an efficient and accurate check-out, by offering the options of sending invoice by email, mail or a quick pick-up at the reception desk.

Late Check-Out

Check-out from Radisson Blu hotels as late as 6 p.m. (subject to availability) instead of the normal check-out time at no extra cost. Our aim is to accommodate the needs of our guests and offer tailor made flexible solutions.

One Touch Service

All guest needs, whether it is room service, a question for the concierge or a special request, are taken care of at the touch of a button. Just press the One Touch Service button on your room telephone and let us take care of you.

E@syConnect

E@syConnect is a total connectivity concept for guests wanting to logon to the Internet at a Radisson Blu hotel. The concept covers modem, dial-up connection, high-speed and wireless Internet access in all guestrooms and public areas.

Satellite Reception

Satellite Reception desks are individual counters in the lobby that offer guests a more personalized, efficient, informal and relaxed service when checking-in/out.

Breakfast on the go!

For our guests on the go with no time for a sit-down breakfast, we offer the Grab & Run takeaway breakfast. Tea and coffee in disposable cups along with fresh fruits and energy bars are available on a special table in the lobby so that none of our guests miss out on the most important meal of the day.

Anne Sémonin Bath products

Offering a holistic and personal approach to beauty, Anne Semonin is a high-end French brand that is known for its philosophy - Every skin is unique. Anne Sémonin was among the first to combine essential oils and trace elements, a standard that today is a benchmark in the industry. Check into one of our hotels and be spoiled with a unique range of her products, exclusively produced only for Radisson Blu Hotels and Resorts.