The Radisson Blu’s Experience Meetings concept is customised for meetings and events and harmonises the meeting essentials: breakout rooms, food and connectivity with service, satisfaction and sustainability.
We love what we do and as proof of that, we promise to deliver a 100% Guest Satisfaction Guarantee. Our staff will do everything to ensure that you leave our hotel happy, so if there is a complaint, it is addressed with the utmost of haste. If your complaint remains unresolved or you leave disappointed, any one of our staff can invoke the 100% Guest Satisfaction Guarantee. This means that you will not have to pay for your room or the service in question.
Having received the Green Key eco-label, our hotel continues to play an active role in protecting the planet's environment.
The hotel and its staff have implemented and continue to practice an effective environmental policy that includes guidelines for staff training as well as for the conservation of water and energy and the disposal of wastes and chemical products. Applied through employee empowerment, the policy also seeks to build supplier and customer awareness about environmental preservation. In addition to closely monitoring energy consumption, the hotel has installed waste-sorting and water-saving equipment. Staff also uses environmentally friendly cleaning products. The hotel is committed to respecting nature and to contributing to environmental education.
When guests choose a hotel awarded the Green Key eco-label, they are guaranteed a stay in a respected and preserved environment where they, too, are encouraged to participate in the green practices.
Club Carlson for Planners
You can earn valuable rewards for booking your next meeting, event or convention. Club Carlson for Planners is a unique hotel rewards program exclusively for meeting and event planners. Whether you’re planning large or small corporate events, you can earn points with Club Carlson for Planners.
Cash your points and reward yourself to a free award night at more than 1,000 participating Carlson Rezidor hotels worldwide.
As part of our leading responsible business programme, Think Planet, we are offsetting the carbon footprint of all meetings and events, booked by our Club Carlson for Planners members. The best part - you don’t even need to do anything! All meeting and events emissions will be offset through Kenya Tree Planting, 1 tree is planted for every ton of carbon offset.