Our Service Philosophy

360° Hospitality for You

Radisson Blu delivers genuine 360° hospitality, designed to ensure that our guests enjoy a truly memorable experience. Our brand defining features include the collective sum of our range of contemporary facilities and services – applied through an iconic, stylish and sophisticated filter; our belief in design with a purpose and our Yes I Can! attitude.

Our unique offering addresses the holistic guest journey, anticipating every guest touch point throughout, while understanding all the complexities of traveling in the modern world: it defines and delivers brand components in answer to every question and need arising along the way. Some of them are small, all of them are significant.

At A Glance

Super Breakfast

Super Breakfast

Breakfast is the most important meal of the day, creating the last impression a guest has of a hotel before departure. Radisson Blu’s Super Breakfast features an extensive buffet of enticing fresh food items selected from the best of Continental, North European, and American cuisine.

3 hour express laundry

3-Hour Express Laundry

The average guest stays at a hotel for less than two days, so getting laundry done isn’t always easy! At Radisson Blu, we’ve solved that problem with our special 3-Hour Express Laundry. All shirts, blouses, socks, underwear, pants and other pieces of clothing handed in before 8 p.m. will be returned, fresh and clean, that same evening.

Express Checkout

Express Check-Out

We’re proud of the improved departure process at our special Satellite Reception desks. But we also know that some guests just don’t have time to check-out in the morning. So for those in a real rush, we offer our Express Check-Out to save valuable minutes and ensure an efficient, accurate departure. Options offered include forwarding the invoice by email, mail or a quick pick-up at the reception desk

Late Check-out

Late Check-Out

Radisson Blu guests can check-out from our hotels as late as 6 p.m. – instead of the normal check-out time – at no extra cost, subject to availability. We aim to always accommodate our guests’ needs by offering flexible, tru Blu tailor made solutions

Satellite Reception

Satellite Reception

Satellite Reception desks are our individual counters in the lobby, offering guests a more personalized, efficient, informal and relaxed service when checking-in or out

grab and run

Grab & Run

For our dynamic guests on the go – with no time for a sit-down breakfast, we offer our delicious, nutritious Grab & Run option. Take-away tea and coffee in disposable cups – with fresh fruits and energy bars – are available on a special table in the lobby, so that none of our guests miss out on the most important meal of the day

Fitness Room

Fitness Room

In line with our belief in holistic hospitality, our fitness rooms are equipped with the latest kit to ensure our guests can retain their optimum fitness levels during their stay with us. Or be inspired to make a fresh start

Concierge Services

Concierge Services

The Radisson Blu’s friendly, super-well informed concierge services use their insider knowledge to help you book car hire, theater tickets, the hottest restaurant reservations – and so much more

Early Check In

Early Check-In

Radisson Blu guests can check-in to our hotels as early as 12:00 noon – instead of the normal check-in time – at no extra cost, subject to availability. We aim to always accommodate our guests’ needs by offering flexible, tru Blu tailor made solutions.

Club Lounge

Club Lounge

Upgraded, well-equipped and beautifully designed spaces for the exclusive use by our Business Class guests in selected Radisson Blu hotels. Expertly delivering a range of special, well-considered services, tailored to suit our corporate and leisure guests

Music Moods

Music Moods

A brilliant collection of music creates the soundtrack to our guests’ individual lives. Music Mood puts together great play lists with thousands of carefully selected tracks. The right Blu notes are then delivered online to all areas of our hotels, creating exactly the right mood, in the right place, at the right time.

business center

Business Center

Radisson Blu hotels feature a well-equipped and easy to use business center that offers a range of useful services to help guests stay productive during their visit.