See what other travelers think about our hotel. By incorporating Tripadvisor onto our page, it is now easier for guests to both review and research their trip, worldwide. On this page you will find reviews on Radisson Blu es. Hotel, Rome and how our guests have rated us. We hope you will find the reviews helpful when planning your next trip with us. Whether you are traveling for business or pleasure, we look forward to welcoming you!
Reviewed January 31, 2018 Trip type: Couples
Poor hotel management. No idea how to solve problems or Willing to offer full compensation. Room description is incorrect when it comes to room facilities especially the air conditioning it back off..
Stayed February 2018
Management_RB_Rome, Direttore generale at Radisson Blu es. Hotel, Roma, responded to this review February 01, 2018
Dear Shannon, Thank you for your review. We are sorry if our Hotel did not meet your expectations. Our room descritpions are not incorrect as we have already explained to you via email. Just because a customer requests a full refund, it does not mean that we have to simply accept it. We evaluate the issue and offer what we consider a fair compensation or solution (it is up to the Hotel if this is a refund or something else). In our opinion this doed not depict poor Management. Kind regards, the Management
"Worst Radisson ever been"
Reviewed January 29, 2018 Trip type: Couples
This must be joke! That hotel do not deserve 3 star! Very Old Rooms extreamly dirty reception and odour smell!! I will report that hotel to the Radisson chain management to remove the licence brand name Radisson from that creepy horror house!! I was checked out after 2 hours.
Stayed February 2018
Management_RB_Rome, Direttore generale at Radisson Blu es. Hotel, Roma, responded to this review January 30, 2018
Dear Marko, Thank you for your review. We are sorry to hear that our Hotel did not meet your expectations. Albeit your entitled opinion, we do not feel that your description fits our Hotel or our service. Kind regards, The Management
"One Night Stay - Very Happy"
Reviewed December 04, 2017 Trip type: Solo travel
Location very handy to Termini station, though neighborhood a little rundown. Online booking simple. Sonia at Reception very efficient - ClubCarlson membership recognised and benefits received; check-in and check-out a breeze. Room very good and very clean. Slept well. Very happy.
Stayed January 2018
Management_RB_Rome, Direttore at Radisson Blu es. Hotel, Roma, responded to this review December 05, 2017
Dear Valued Guest, Thank you for your kind review. We are very pleased that you enjoyed and appreciated everything about our Hotel and our services. We look forward to welcoming you back soon. Best regards, The Management
Santa Clara, California
Reviewed November 02, 2017 Trip type: Family
Staff is all over the place in terms of hospitality -- friendliness and courteousness. Some people were very friendly others were on border line rude. The service depended on who you got on the other side of the phone. In general, however, most the staff was good. The neighborhood of the hotel was a little shady. The hotel rooms were small but on the modern side.
Stayed November 2017
Management_RB_Rome, Direttore at Radisson Blu es. Hotel, Roma, responded to this review November 06, 2017
Dear Valued Guest, thank you for your review. We regret to learn that your experience in our Hotel is not entirely positive. All our staff have the same training on customer care and hospitality. We are sorry if this was not the case, please do feel free to contact us directly to be more specific about the difference of service from our staff. We do hope that you will give us another opportunity to prove our excellent service. Kind regards, The Management
"Comfortable bed, clean room, pleasant staff"
Reviewed August 24, 2017 Trip type: Couples
The hotel looks a little tired, but is clean. The room had a modern minimalist look and had two lights which looked like grandma's huge nickers hanging on the wall - when turned on inflated and glowed like small suns. The bed was comfortable and clean and the room was quiet. Was very pleased tea/coffee was provided in the room, however it was necessary to place the electric jug on the floor in order to reach the power outlet. Was also pleased bottled water was provided, as the water which I had boiled had formed a thin grey film on top by the morning. My husband and I chose the hotel because of the pool. I can only assume pools are a big deal in Rome/Europe - the pool didn't open until 1000 (closed 1900), so we were not allowed to do early morning laps/exercise. One had to check in with the pool supervisor, who would set up the deck chair/bed - I wanted a bed which was in partial shade and my husband wanted a bed in the sun one space away, & were told we had to choose positions which were in 'pairs' - can only wonder what would happen if one were single. In the afternoon heat, couples who wished to move their beds into the scarce shade (umbrellas were not available) were told they couldn't - I assume it made a mess of all the lovely straight rows?? The pool was rather crowded and the water wasn't overly cool - occasional unpleasant noise from the railway station opposite. The breakfast was lovely - I thought the idea of having an orange squeezer was ingenious and enjoyed making fresh orange juice every morning - the coffee was really good. The staff were pleasant and efficient. The lady who booked our tour was very helpful.
Stayed September 2017
Management_RB_Rome, Direttore at Radisson Blu es. Hotel, Roma, responded to this review December 12, 2017
Dear Yurik, Thank you for your review. Kind regards, The Management
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