Radisson Blu Hotel, Bamako


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Manchester, United Kingdom

"Regular visitor"

Reviewed December 20, 2017     Trip type:  Business

Good hotel with great potential for improvement. Some steps have been taken to address a number of issues. Food needs to improve to match the standards of the Redizon group. Overall this hotel is still one of the best in Bamako with the increased security.

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Stayed January 2018



Sleep Quality




Radisson Blu Ho... M, Guest Relations Manager at Radisson Blu Hotel, Bamako, responded to this review  December 21, 2017

Dear M. Farida, Thank you for sharing your feedback regarding your stay with us. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. We are so sorry to see you did not enjoy your overall experience with us. As our success is measured by how our guests evaluate our services and facilities, we want you to know that the feedback we receive are taken seriously. We have taken note of your comments and have shared these with our management team to review and make necessary improvements to ensure guests do not experience this in the future. While we understand that your stay was less than satisfactory, we hope that you would give us another chance to make your stay as best as it can be. Sincerely, General Manager Ilario Botta

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