See what other travelers think about our hotel. By incorporating Tripadvisor onto our page, it is now easier for guests to both review and research their trip, worldwide. On this page you will find reviews on Radisson Blu Hotel, Basel and how our guests have rated us. We hope you will find the reviews helpful when planning your next trip with us. Whether you are traveling for business or pleasure, we look forward to welcoming you!
TripAdvisor Traveler Rating:
Based on 781 traveler reviews
#33 of 51 hotels in Basel
- GreenLeader Platinum
- Certificate of Excellence 2018
stay away for the room on the 5th and 6th floor: small and noisy. Reconstruction should be ready in April 2019 (JeroenFLeiden)Wed Jan 16 00:56:00 CST 2019
Ask for spacious rooms of higher category (Gagan T)Tue Nov 13 17:40:21 CST 2018
Try to get a room close to Reception. (602Tony)Sat Oct 20 23:14:36 CDT 2018
wait until it's been refurbished (Iain5Lewis)Thu Jul 19 23:00:59 CDT 2018
The hotel offers a city pass which allows you free travel on all public transport. (Luke G)Tue Jun 26 04:12:23 CDT 2018
Gurugram (Gurgaon), India
"Good place to stay for business trip"
Reviewed January 26, 2019 Trip type: Business
Radisson is a good brand. This time they did not give complementary water per day which was slightly disappointing. There falini restaurant is good with very nice staff.It is well connected and easy to reach.
Stayed January 2019
CustomerRelationsRDB, Guest Relations Manager at Radisson Blu Hotel, Basel, responded to this review January 29, 2019
Dear Pooja5, thank you very much for taking the time and sharing your feedback on TripAdvisor, returning to Radisson Blu. We strive towards 100% Guest Satisfaction and your feedback is extremely important to us. I was disappointed to read that on this occasion we did not entirely meet your expectations. In case any wish or demand stays unfulfilled, please contact 24hrs our front desk. I would like apologize and assure you that we have followed up with the relevant managers to look into your case accordingly. I hope that we will have another opportunity to welcome you again and to show you that we can make it right. We are pleased to hear that you enjoyed our Filini Restaurant. Good news: we are renovating our hotel in a profound way starting in January 2019. Kind regards Sebastian Willert, Front Office Service Manager, Radisson BLU Hotel Basel
Reviewed December 19, 2018 Trip type: Business
Such a feeling, that quite old "Radisson Basel" is waiting for big changes.I am friquent customer for Radisson Basel and many others Radisson's world-wide. Unfortunately, Radisson Basel is not among top Radisson hotels
Stayed December 2018
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