Cebu Hotel Reviews
See what other travelers think by reading hotel reviews about the Radisson Blu in Cebu. By incorporating Tripadvisor onto our page, it is now easier for guests to both review and research their trip, worldwide. On this page you will find reviews on Radisson Blu Cebu and how our guests have rated us. We hope you will find the reviews helpful when planning your next trip with us. Whether you are traveling for business or pleasure, we look forward to welcoming you!
"Not What I’m Expecting for a 5 star hotel"
Reviewed January 13, 2018 Trip type: Family
We arrived late 10:30 pm in the evening of Jan 13,2018 on Radison Blu Cebu from touring around cebu’s tourist spots, every one was tired but was highly expectant of a wonderdul service since it is after all a 5star hotel....but it was the other way around. When we arrived on their lobby, their personnel dressed in blue polo just stared at us, we asked him since he was the only 1 standing infront of us to pls get our luggages from the back of the van but again he just stared at us not uttering a single word, so we just hauled and dragged our own bags toward the front desk to check in and complained about the behavior of their personnel, the front desk just told us that its not his job to handle our luggages since they are their security personnel not baggage handlers....the frustrations could easily died down with just one word, SORRY, but was never said.
Stayed February 2018
RadissonBluCebu, Manager at Radisson Blu Cebu, responded to this review January 17, 2018
Dear Mr. Ben C, Thank you for taking the time to share your thoughts with us. We strive to achieve guest satisfaction by providing the finest care and hospitality to all our guests. It was disappointing to learn that your recent stay with us was not up to par. Your feedback will certainly help us fine-tune our levels of service, and we hope you will see and feel these improvements in your next visit. Please feel free to contact me directly at email@example.com should you wish to discuss this further. Sincerely, Gabor Bors Hotel Manager
Reviewed January 12, 2018 Trip type: Business
I recommend this hotel - it is all over great value . Central location , Excellent food, Nice and friendly staff, highly experienced. I will gladly come back. Always feeling very welcomed. Will probably see them soon again.
RadissonBluCebu, Manager at Radisson Blu Cebu, responded to this review January 16, 2018
Dear 619terjee, Thank you for sharing your wonderful experience at Radisson Blu Cebu. We are grateful to receive your encouraging remarks about the excellence of our services and facilities. We look forward to welcome you back soon. Sincerely, Gabor Bors Hotel Manager
Arlington, VA, United States
"Avoid the Restaurant"
Reviewed January 11, 2018 Trip type: Couples
The Radisson Blu in Cebu City is a really nice hotel, with clean, tastefully styled rooms. The rooms seem somewhat dated, but they have aged well. We stayed in a standard king room on the 12th floor. The bathroom is really nice here. The staff is friendly, professional and helpful. Although the Feria restaurant located inside the hotel is convenient, the food does not match the atmosphere of the restaurant. You can get better food at other upscale restaurants in Cebu City.
Reviewed January 11, 2018 Trip type: Family
Everything is excellent especially the location of the hotel. It's near the mall and not far from the pier and the airport. The view from the room is breathtaking. All the staff is very helpful, smiling and courteous. The facilities is excellent especially with the ATM in the hotel. Tthe internet is fast enough.
"Exceptional and memorable experience"
Reviewed January 10, 2018 Trip type: Couples
We stayed at the Radisson Blu for our wedding since the reception was held there as well. We had the executive suite and upon arrival the view that welcomed us was already outstanding! Furthermore, service was excellent, daily breakfast and the facilities. It was just a bit of a bummer that we didn't get to find time to enjoy the perks of the business lounge.
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