LOST AND FOUND
Please call our Front Office Department incase you have left anything behind during your stay with. We will be glad to assist you on the following number: +971 4 3501111.
Any article found either in a guestroom, an apartment or in the hotel will be returned to the Housekeeping Department and will be kept in the lost and found store inside the Housekeeping Office. For passports and ID cards, Security will hand these to the Police Department within 48 hours.
Perishable items that are open will be disposed of immediately. Items must be kept a maximum of 3 months. If not claimed by the Owner, the item will go to a charity of the hotel’s choice.