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"Not a radisson blu level Hotel."
Reviewed November 25, 2017 Trip type: Business
As a business-guest (staying here since 1 April 2016) I had problems with internet from the very first day. It’s almost 2 years now. I still have no internet or very bad signals in my room (1606). The reason that I’m in this room, is because that’s the only business class room which is far feom the bery loud elevators so that you can get some sleep. And the only reason that I’m staying here is because as a carlson club member I get points for each night that I’m staying here. If that was not the case I’d definitely would have looked for other options. I know Radisson chains for 5 years now and stayed worldwide only bu radissons. Unfortunately Radisson blu erfurt is the worst one so far. They are not satisfying any of your expectations in comparison to other radissons. It’s a shame though, cause the staff here are very nice and helpful people. But unfortunately the service and price just don’t match at all. I love all the satff and they have always been very nice to me. But the services which the Hotel
Stayed December 2017
Radisson Blu Ho... E, Guest Relations Manager at Radisson Blu Hotel, Erfurt, responded to this review November 27, 2017
Dear Hesam-Ossanloo, thank you for your stay at the Radisson Blu Hotel, Erfurt. We are very pleased that you are a regular guest of our house and praise the friendliness of our staff. Because the satisfaction of our guests means a lot to us, we regret very much that we can not meet your expectations. Since we would like to provide our guests a fast Internet connection, an increase in bandwidth is currently planned. Our guests will soon be able to benefit from this. We regret that you were disturbed by the sound of the lifts when you stayed in another room. Our Guests are always welcome to let us know when making the reservation if they wish to book a room that is not near the elevators. If you have any questions or requests during your stay, feel free to contact our staff at any time. We would be very happy to welcome you again soon as a guest of our hotel. Best regards the team of the Radisson Blu Hotel, Erfurt
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