"Just a brief note to reiterate my thanks to you once again for looking after us so well at yesterday's Scottish Enterprise programme. The facilities were excellent but most importantly the attention from your staff, particularly at the beginning of the day yesterday, was exceptional. If you achieve that for every conference then you will have lots of happy customers wanting to bring their business back to Glasgow and to the Radisson." Peter Rand, Chairman, RAND

"Just a short note of thanks to you and your team for the services and facilities supplied for our recent training session. The day was a great success and this is in no small part to the help and friendliness demonstrated by the staff. Refreshments and lunch were delivered on time, in an inconspicuous manner and were of a quality reflecting the standards set by the hotel." Stephen Williamson, Scottish Enterprise

"I would like to recognise the excellent customer service given by all of your staff in Glasgow. As always check-in staff were polite and professional. My room was of the highest standard. Your staff made sure that 'a person on his own' was at ease and comfortable. They made useful suggestions on where to eat, depending on my taste. Hotels can be very lonely, but with people such as your staff looking after you, the loneliness all but disappears." Tony Charles, Lloyds TSB

"I am writing to thank you all for your help; it was greatly appreciated. Please also pass on my grateful thanks to the rest of your fantastic staff. They were so helpful. Nothing was too much trouble for them." Jim Ellis, Corporate Fundraising Manager, Sense Scotland

"With regard to the Members' Roadshow, I just wanted to thank you for all your help before and during the event. We felt the evening was a great success in all aspects, the venue itself was ideal, all staff were pleasant and very willing to help and everyone knew exactly what needed to be done, which is a great help to us as it makes the whole day a lot less stressful. Please pass on our thanks to all staff on duty during our event. Hopefully we will work with you in the future." Elaine Ogg, Event Consultant, Standard Life