See what other travelers think about our hotel. By incorporating Tripadvisor onto our page, it is now easier for guests to both review and research their trip, worldwide. On this page you will find reviews on Radisson Blu Hotel, Lucerne and how our guests have rated us. We hope you will find the reviews helpful when planning your next trip with us. Whether you are traveling for business or pleasure, we look forward to welcoming you!
Reviewed July 15, 2014 Trip type: Business
Some of the services provided were not at the level previously experienced. Breakfast was good, but service during that period was lacking- asked to sit in the back of the dining room for no apparent reason, the next guests were seated right up front (where I wanted to sit).
Stayed August 2014
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review July 16, 2014
Dear guest, thank you for rating the Radisson Blu Hotel, Lucerne. It's a great pity our service didn't meet up to your expectation. We are working hard to deliver a perfect service and we always try to satisfy all our guest. We hope that next time you visit us we'll be able to convince you again with our "Yes I can" attitude. Best regards M. Conzelmann
"Good business hotel"
Reviewed March 27, 2014 Trip type: Business
The Radisson Blu is a standard business hotel with nice rooms and a nice bathroom. Breakfast is nice, breakfast service can be optimized (sometimes not enough staff for fast service). Location is good (close to city centre, very close to main railway station, and directly at the lake.
Stayed April 2014
Restaurant L, General Manager at Radisson Blu Hotel, Lucerne, responded to this review March 30, 2014
Dear Guest, We thank you very much for taking the time to reach out and rate us on tripadvisor. We are happy to hear, that you particularly liked our rooms and our bathrooms. On the otherside we hear, that we would have some potential to optimize our breakfast buffet. We thank you for this input which we will directly transfered to our executive chef. Best Regards to Germany M.Conzelmann General Manager
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