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TripAdvisor Traveler Rating:
Based on 2369 traveler reviews
#62 of 204 hotels in Nice
Pay a little more for a seaview room - it's worth it (DDAASouthAustralia)Wed Oct 11 15:38:43 CDT 2017
Sea View ..higher floors (Neha M)Thu Oct 05 22:14:26 CDT 2017
Upper floor with sea view (DavidmWigan)Wed Oct 04 03:44:19 CDT 2017
Look for a sea view room. (Gaurav P)Thu Sep 14 03:10:14 CDT 2017
Need a room at front - back of hotel awful view. View from rooftop is beautiful. (Elaine B)Thu Sep 14 00:12:21 CDT 2017
Palm Beach, Florida
"Our stay in Nice"
Reviewed October 09, 2017 Trip type: Couples
Poor customer service in restaurant they did not accommodate any requests and were rude. Hotel has nice view, rooms were comfortable. Concierge Marc was great set up wonderful tour and private guide. There is not a lot of sandy beach area and balcony overlooks busy road with beach across street.
reginekruger, Guest Relations Manager at Radisson Blu Hotel, Nice, responded to this review October 09, 2017
Dear Guest, We thank you for sharing your experience. We regret that we did not live up your expectations regarding the service quality at the restaurant as well as the staff attitude. The experience you described does not reflect in any way the quality of service that we would like to offer our clients and future customers. We apologise for all the inconveniences you encountered. We can assure you that your feedback will be taken in consideration in order help us to improve our services to serve you better in the future. Reiterating our apologies for the experience you have met, we hope to have the chance to welcome you again and then give us the opportunity to meet your legitimate expectations. Eric van Dalsum General Manager
"Good Hotel but some issues"
Reviewed October 03, 2017 Trip type: Couples
Overall this is a good hotel. Clean and modern. Good location for the beach (though it is pebbles, not sand). A little further out from Nice centre than I expected. Breakfast was very good. The ground floor bar area was closed throughout our stay therefore had to use the roof top terrace for coffee/lounge. VERY busy road with traffic noise a problem if you want to use the balcony. It did not affect sleep with the balcony door shut.
reginekruger, Guest Relations Manager at Radisson Blu Hotel, Nice, responded to this review October 04, 2017
Dear Guest, We are happy to read that you have appreciated your recent stay and we thank you for your nice comments concerning our overall hotel services and staff. We regret that the location of the hotel did not correspond to your expectations and we regret that you have been disturbed by traffic noise. Your feedback regarding the lobby bar will be taken in consideration in order help us to improve our services to serve you better in the future. We apologise for the inconveniences and hope to have the pleasure to welcome you again. Eric van Dalsum General Manager
"Good facilities and location, but services not so that much"
Reviewed October 03, 2017 Trip type: Family
Hotel facilities are nice and well located. But some attendants don´t show that client business matters. Price for parking is high. A charge is applied if you want to sit in the beach using hotel´s bar facilities.
reginekruger, Responsable relations clients at Radisson Blu Hotel, Nice, responded to this review October 03, 2017
Dear Guest, We thank you for sharing your feedback. We regret that we did not live up to the service quality we promised you in order to make you feel comfortable. We shared your comment with the team in order to take adequate actions to remedy to this kind of situations in the future. Please accept our sincerest apologies for all the inconvenience you encountered. With regards to the beach fee, we kindly inform you that following the French legislation the Régence beach is welcoming either hotel guests and local clientele. Indeed, the beaches are owned by the municipality and rent by the hotel, this is the reason that a fee for the sun bed is requested on all public beaches on the French Riviera. Our prices are benchmarked with other beaches in Nice and as our hotel guest you benefit of a discount compared to outside customers. Your comments regarding the parking fee will be taken in consideration in order to help us improve our services and to serve you better in the future. Reiterating our apologies for the experience you have met, we hope to have the chance to welcome you again. Eric van Dalsum General Manager
"Wrong end of town"
Reviewed September 10, 2017 Trip type: Couples
This is a lovely hotel at the wrong end of Nice, the nearest restaurant is a 30 minute walk away or a bus ride 1.50 Euro but the buses stop at 9pm and a taxi back is 20 Euro, we choose to get breakfast from a bakery to the rear of the hotel as the hotel breakfast was expensive. We would not stay here again
reginekruger, Guest Relations Manager at Radisson Blu Hotel, Nice, responded to this review September 12, 2017
Dear Guest, We thank you for sharing your experience and providing a valuable feedback regarding our overall services and staff. We took good note of your remarks in relation to the location; however, we kindly inform you that the geographic situation is clearly mentioned on our website and the city centre can be reached easily by local city bus. We regret that the value for money regarding the breakfast did not live up to your expectations, however we kindly inform you that our prices are benchmarked with other hotels in Nice. We apologise for the experience you have met, we hope to have the chance to welcome you again on the occasion of your next visit to South of France and Nice. Eric van Dalsum General Manager
"Clean and Modern and vast"
Reviewed September 10, 2017 Trip type: Family
very clean hotel and very vast , Breakfast is wonderful Wifi is excellent Bedding is Excellent near Nice airport little bit far from restaurant - i am not sure about at the surrounding , i didn't stay much to know more
Stayed October 2017
reginekruger, Guest Relations Manager at Radisson Blu Hotel, Nice, responded to this review September 11, 2017
Dear Guest, Thank you so much for taking the time to note our hotel and for giving us 5 stars score. We are so pleased you had a great stay and that you enjoyed the breakfast. We really hope to welcome you again in the near future. Eric van Dalsum General Manager
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