Radisson Blu Portman Hotel, London

评论

了解其他旅客对我们酒店的看法。通过将Tripadvisor植入我们的网页,宾客如今对自己全球旅程的评论和探究变得更为容易。您可以在本页找到对Radisson Blu Portman Hotel, London 的评论,以及我们的宾客对酒店的评分。我们希望您会发现这些评论对您的下一次旅行有所帮助。无论您是因公出差,还是度假旅行,我们都竭诚欢迎!

TripAdvisor Traveler Rating:

Based on 1637 traveler reviews

伦敦排名第 544 的酒店(共 1,085 个)

  • GreenLeader Gold GreenLeader Gold

非常棒

506

很好

588

一般

322

较差

150

很差

71
商务
559
夫妻
505
独自旅行
77
家庭
290

位置

睡眠质量

舒适度

服务

性价比

卫生

Traveler Photos
Bathroom

最新评论:

Language:
Sort by:

Jason G
Herceg Novi, Montenegro

"在伦敦很棒的入住"

Reviewed January 18, 2016

作为一个伦敦人,我现在住在海外。最近,我回到伦敦,这是我最喜欢的城市之一,我想住在一些中心的地方。这家酒店很棒,位置很好,早餐很赞,但房间有点旧了。总的来说,这里是个入住的好地方,员工也很好,服务很周到······

RadissonBluPortman,雷迪森SAS波特曼酒店 的 Guest Relations Manager,回复了这篇点评  January 30, 2016

Dear Jason, Thank you for choosing to review the hotel after your recent stay. It is a pleasure to read that we had the opportunity to host you on your return trip back home and the location was ideal for achieving all that you wished to accomplish while being back. In addition, it is reassuring to read that the team were warm and engaging with the breakfast being enjoyed. I do apologise that the room was one area you wished to have seen improvement and this feedback shall be shared forward. The hotel offers a variety of different styles of room in addition to the 78 refurbished rooms from 2014 so I do hope that on your next trip home, you will fully enjoy your stay with us. We look forward to when that next trip home shall come. Kindest regards, Marc Garrett Guest Relations Manager +44 (0) 207 208 6000 marc.garrett@radissonblu.com

Kerstin H
英国Shepperton

"干净却陈旧!低于期望值!"

Reviewed October 11, 2015

我们预订的是一间基础套房,之后入住时(花了钱)升级到了一卧室套房。因为我们要去剧院看早场演出,所以事先发了email要求提早办理入住,好把行李放下。但当我们回到那儿的时候,根本没人帮我们办理入住。果盘是这个级别的酒店的一个宣传点,但其实就是一把坚果和花生而已。迷你酒吧很热,“超级”早餐非常令人失望。员工非常友善,尤其是礼宾部。房间干净却陈旧。这儿的枕头是我睡过最差的。总的来说我们有些失望,预订这个级别的酒店,入住这样的套房,我们期待的是更舒适奢华的入住体验。

RadissonBluPortman,雷迪森SAS波特曼酒店 的 Guest Relations Manager,回复了这篇点评  October 31, 2015

Dear Kerstin, Thank you for your feedback from your recent experience. It shall be a pleasure to inform the team, with particular focus on the Concierge team that the level of service was warm and friendly. For suites, early check-in requests are noted by the team in the attempt to make it happen. Although, due to the limited amount of suites, the options available if the suites were in use the night prior become even further limited than other room categories resulting in the team trying to minimise the waiting period involved. As we wish to rotate the items that are provided upon check-in, we have different options that we send for our guests, so I do apologise that it was not a fruit platter upon your entry into the room and the alternative option provided was not to your satisfaction. The feedback regarding the breakfast and pillows have been shared with our Restaurant Manager and Executive Housekeeper respectively as they look to ensure your comments are taken into the consideration for changes. I do hope you will allow us another opportunity to make your next stay a more enjoyable one. Yours sincerely, Marc Garrett Guest Relations Manager +44 (0) 207 208 6000 marc.garrett@radissonblu.com

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.

©2016 TripAdvisor LLC